ORDERING & DELIVERY

Orders placed before 2pm, Monday to Friday and we will despatch the following day on a 24 hour service.

Standard deliveries are made Monday to Friday so if you order on a Friday, dispatch would be on Monday.

When we despatch your heater we will send you a tracking number so you can check the progress of delivery at any time.

Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.

If for any reason you are not at home when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.

For your convenience we can deliver to your home, designated neighbour or your work address.