Smart Command Gateway
£93.65 inc. Vat
The Smart-Command Heating Gateway is the latest APP controlled electric heating programmer, allowing you to take control of your electric heating system from your smart phone, tablet or PC.
Not only can you programme each electric radiator the time and temperature you require, the radiator will tell you the actual temperature and the energy used.
- IOS, Android APP’s and PC
- Gateway uses 868Mhz radio frequency
- More reliable and better range than Wi-Fi
- Great for second homes, holiday lets and hotels
From the moment you download the APP you will be astounded by the control provided through this amazing programmer. It’s so easy to link your Avant DGi electric radiators and edit the name of each to make them easy to identify; for example, Peter’s bedroom.
The Avant DGi electric radiators receive commands and send information to the APP so you can see the actual room temperature and the energy use for each radiator in real-time. Historical data is also stored so you can analyse the information and identify areas where you could make even more savings.
The APP also includes a handy weather forecast showing details of where the Smart-Command gateway is registered so even if you are travelling elsewhere in the country you can make sure you are warm and comfortable when you return.
- IOS, Android APP’s and PC
- Control up to 30 radiators with each gateway
- Gateway uses 868Mhz radio for increased range
- Frost, economy and comfort modes
- Change modes for each hour at the press of a button
- Programme single or multiple radiators
- Programme single or multiple days for each radiator
- Set temperatures for each mode for each radiator
- Over-ride programme with manual setting
- Monitor each radiators energy use
- Revue daily, monthly and annual energy use
- Great for second homes, holiday let and hotels
Ordering from our site is quick, easy and importantly secure!
When you’ve decided what model and size of heater, select the quantity required and simply add it to your basket. Once you’ve finished shopping view your basket to check your order then click ‘Proceed to Checkout’.
In the checkout enter your billing address and shipping address if different then click ‘Pay securely with SagePay’. You will then be taken to the SagePay website to enter your credit or debit card details.
We recognise that security is one of the major concerns for the shopper during an online transaction. So we have chosen SagePay as they use state of the art security tools and techniques to ensure that you are protected against online fraud. With 26 million transactions processed each day you can rest assured your card details are safe and secure.
When payment has been made you will receive a payment confirmation email and be returned to our website. We will send you another email when we process your order and another when it’s despatched.
Order your heater before 2pm, Monday to Friday and we will despatch the same day on a 24 hour service.
Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday. Order over the weekend and we will despatch on Monday for a Tuesday delivery.
For an additional charge we can arrange delivery before noon, before 9am or on a Saturday, please call us on 01603 850 744 for costs of these options.
Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.
If for any reason you are not at home when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.
For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.
Please Note: In some areas such as the Scottish Highlands delivery can take 48hr. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.
No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.
No, radiant heating products have been enjoyed for decades - open fires, traditional radiators and the sun all produce radiant heat.
The Sunburst, Sunrise and Inox are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish - always consult an electrician.
The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.
The heater controls and cable are on the right-hand side.
Lengths vary from model to model so if you need more accurate details please contact us.
No, the heaters can only be mounted horizontally.
No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.
Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.
Yes, the heaters are fitted with thermostats and frost protection as standard.
The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant range of heaters or Richmond DPL range are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.
Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.
As a guide, based on a modern well insulated property allow 100w of power for every square meter.
Most of our heaters can be programmed, details are on each product page. Please do call our help line for more information.
Shopping and Delivery
Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.
Your payment will be processed immediately and you will receive email confirmation.
Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.
We use Parcelforce to deliver all of our heaters.
Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next working day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.
If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.
Standard delivery is included in the price to any customer who lives within the UK mainland.
We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.