£39.34 inc. Vat
Take control with the Ducasa Single Zone infra-red remote programmer which offers 24hour-7 day control at the touch of a button for the Richmond DPL low level radiators.
With total control at your fingertips, the single zone programmer will not only improve the comfort levels within your room but also help reduce your running costs by offering variable comfort and economy temperatures.
- 24 hr / 7 day programmer
- Adjustable comfort and economy temperatures
- Easy to programme with manual override
- Easy to read LCD screen
Using the Ducasa Single Zone Remote means programming your Richmond Radiators can be achieved from the comfort of your armchair with the press of a button.
With independently adjustable comfort and economy temperatures your radiator can be set to suit your room and lifestyle. Economy temperature can be set as low as 7°c ensuring your property is not damaged by freezing temperature and with the comfort temperature adjustable up to 32°c you can be assured of total comfort when the room is occupied.
This simple to use remote includes a wall mountable bracket to keep it safe when not in use and an LCD screen showing the current time and operating mode of your radiator.
- 24 hr / 7 day programmer
- Comfort and economy modes
- Easy to programme
- Auto transmit of information to radiator
- + and – buttons for temperature adjustment
- Manual override selector
- 2 hour full power boost
- On screen programming and time display
- 2 AAA batteries included
- Low battery warning
Ordering from our site is quick, easy and importantly secure!
When you’ve decided what model and size of heater, select the quantity required and simply add it to your basket. Once you’ve finished shopping view your basket to check your order then click ‘Proceed to Checkout’.
In the checkout enter your billing address and shipping address if different then click ‘Pay securely with SagePay’. You will then be taken to the SagePay website to enter your credit or debit card details.
We recognise that security is one of the major concerns for the shopper during an online transaction. So we have chosen SagePay as they use state of the art security tools and techniques to ensure that you are protected against online fraud. With 26 million transactions processed each day you can rest assured your card details are safe and secure.
When payment has been made you will receive a payment confirmation email and be returned to our website. We will send you another email when we process your order and another when it’s despatched.
Order your heater before 2pm, Monday to Friday and we will despatch the same day on a 24 hour service.
Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday. Order over the weekend and we will despatch on Monday for a Tuesday delivery.
For an additional charge we can arrange delivery before noon, before 9am or on a Saturday, please call us on 01603 891 230 for costs of these options.
Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.
If for any reason you are not at home when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.
For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.
Please Note: In some areas such as the Scottish Highlands delivery can take 48hr. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.
Does the heater need to be serviced at all?
No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.
Is radiant heat a new idea?
No, radiant heating products have been enjoyed for decades - open fires, traditional radiators and the sun all produce radiant heat.
Do the heaters come with a plug fitted?
The Sunburst, Sunrise and Inox are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish - always consult an electrician.
How much do the heaters cost to run?
The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.
Which side of the heater is the electrical cable?
The heater controls and cable are on the right-hand side.
What is the length of the electrical cable?
Lengths vary from model to model so if you need more accurate details please contact us.
Can the Ducasa heaters be mounted vertically?
No, the heaters can only be mounted horizontally.
Do the heaters have to be installed by an electrician?
No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.
Can I put furniture in front of the heaters?
Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.
Are the heaters thermostatically controlled?
Yes, the heaters are fitted with thermostats and frost protection as standard.
Are your heaters portable?
The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant range of heaters or Richmond DPL range are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.
Are the heaters safe for children?
Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.
How many heaters do I need for my room?
As a guide, based on a modern well insulated property allow 100w of power for every square meter.
Can Ducasa heaters be programmed?
Most of our heaters can be programmed, details are on each product page. Please do call our help line for more information.
Shopping and Delivery
Is your website secure?
Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.
When will my card be charged?
Your payment will be processed immediately and you will receive email confirmation.
Can I order by telephone?
Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.
Who will deliver my heater?
We use Parcelforce to deliver all of our heaters.
When will my heater arrive?
Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next working day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.
What if I am not at home?
If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.
How much is delivery?
Standard delivery is included in the price to any customer who lives within the UK mainland.
What if I don’t like the heater when it arrives?
We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.